Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you share willingly. This covers your full name, company name, email, phone, delivery locations, and particular specifications for your flower needs. Payment details are collected for orders, though payments are handled securely by our payment partners.

For corporate clients, we might obtain extra business data such as company registration information, preferred delivery timelines, and budget expectations to tailor our service to your business.

The site automatically gathers technical data when you browse, such as IP address, browser type, device details, and navigation patterns, to boost performance and learn how clients locate our offerings.

How We Use Your Information

We mainly use your data to complete orders and offer top-notch support, including order processing, coordinating deliveries, crafting bespoke arrangements per your requirements, and keeping you informed about your service needs.

We also analyze data to enhance our offerings and user experience, helping us identify which corporate floral options are most beneficial to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

Lumen Field Press respects your privacy and does not sell your personal data. We share information only when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. This includes secure data storage, encrypted communications, and limited access to personal information within our organization.

Although we employ robust security measures, no internet transmission method is completely secure. We continually enhance our security practices to counter evolving threats.

Your Data Privacy Rights

You hold important rights over your personal data. In line with applicable laws, you may be entitled to access, correct, erase, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond in a timely manner as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

Our site employs cookies and related technologies to enhance your browsing experience and gain insights into how visitors engage with our site. Cookies store your preferences and help evaluate site performance.

You can manage cookie choices through your browser settings. Note that turning off some cookies may impact how the site functions. For more details on our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only Lumen Field Press and our site. We are not liable for the privacy practices of third-party sites.

We encourage you to check the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this document.

We encourage you to review this policy occasionally to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.